UPDATE 1-U.S. rail regulator tackles railroads over customer complaints [Reuters]
Norfolk Southern Corporation (NSC)
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Source: Reuters
UPDATE 1-U.S. rail regulator tackles railroads over customer complaints | Reuters Reuters Staff 3 Min Read (Adds comments from Canadian National, Norfolk Southern and CSX) By Nick Carey March 19 (Reuters) - The top U.S. rail regulator has asked major railroads for information on service levels before meeting disgruntled shippers and other customers over complaints about service delays and higher costs. In letters to the chief executive officers of the railroads dated March 16 that were posted on the U.S. Surface Transportation Board’s (STB) website on Monday, the regulator requested locomotive and employee numbers, and asked whether the railroads have sufficient numbers of each to meet demand. The STB said last week it would start meeting with customers next month, signaling the agency could be open to new paths to relieve shipper pain. The letter signed by STB acting chairman Ann Begeman and vice chairman Deb Miller cites the regulator’s “increasing concerns regarding service across
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- 4/26/24 - Form DEFA14A
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