Qantas agrees to pay $74m over Covid-19 travel voucher refunds [Yahoo! Finance]
QANTAS AIR LTD S/ADR NEW (QABSY)
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Source: Yahoo! Finance
[Getty Images] Qantas Airways has agreed to pay A$105m (£55m; $74m) over claims that it should have issued cash refunds for cancelled flights during the Covid-19 pandemic. The class action lawsuit was made on behalf of passengers whose flights were cancelled by the carrier between 2020 and 2022 and received travel credits instead of cash. The settlement is almost double the amount that Qantas had expected to pay, according to its results published in February. The national flag carrier said on Friday that it has agreed to pay the sum "with no admission of liability". The settlement is subject to court approval and details of how customers can claim refunds will be made soon, said Echo Law, the legal firm leading the class action. The firm had alleged that Qantas breached its contracts with customers by failing to provide cash refunds for cancelled flights in a timely manner, and instead offered travel credits. The airline engaged in "misleading or deceptive conduct" ove
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