Survey Shows Disjointed Communications Technologies Fail Customers
RingCentral, Inc. Class A (RNG)
Last ringcentral, inc. class a earnings: 2/10 04:05 pm
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Source: Business Wire
Eighty-nine percent of employees say broken communications workflow impacts customer satisfaction and the bottom line BELMONT, Calif.--(BUSINESS WIRE)-- RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, today released a new report, Overcoming the Digital Disconnect: How Disjointed Communications Technologies Are Letting Customers Down — and How to Solve It. Based on a global survey of 2,000 customer-facing employees by CITE Research, the report reveals a direct connection between employee and customer engagement. The data shows that disjointed communications technologies not only harm employee productivity and morale, but also hurt customer satisfaction and the bottom line. This press release features multimedia. View the full release here:https://www.businesswire.com/news/home/20190226005450/en/ Infographic: Overcom
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News
- RingCentral, Inc. (NYSE: RNG) had its "neutral" rating re-affirmed by analysts at Rosenblatt Securities. They now have a $35.00 price target on the stock.MarketBeat
- RingCentral Expands Platform Leadership with RingSense AI APIs and Workflow Builder [Yahoo! Finance]Yahoo! Finance
- RingCentral Expands Platform Leadership with RingSense AI APIs and Workflow BuilderBusiness Wire
- Why RingCentral (RNG) is a Top Value Stock for the Long-Term [Yahoo! Finance]Yahoo! Finance
- One-In-Four Satisfied Customers Don't Come Back [Forbes]Forbes
RNG
Earnings
- 2/20/24 - Beat
RNG
Sec Filings
- 4/24/24 - Form 10-K/A
- 4/3/24 - Form 4
- 4/1/24 - Form 144
- RNG's page on the SEC website