IDnow bridges the AI-human divide with new expert-led video verification solution [Yahoo! Finance]
Telefonica SA (TEF)
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Source: Yahoo! Finance
LONDON April 16, 2024 /PRNewswire/ -- IDnow , a leading identity verification provider in Europe, has unveiled VideoIdent Flex, a new version of its expert-led video verification service that blends advanced AI technology with human interaction. The human-based video call solution, supported by AI, has been designed and built to boost customer conversion rates, reduce rising fraud attempts, increase inclusivity, and tackle an array of complex online verification scenarios, while offering a high-end service experience to end customers. The company's original expert-led product, VideoIdent, has been a cornerstone in identity verification for over a decade, serving the strictest requirements in highly regulated industries across Europe . VideoIdent Flex, re-engineered specifically for the UK market, represents a significant evolution, addressing the growing challenges of identity fraud , compliance related to Know-Your-Customer (KYC) and Anti-Money Laundering (AML) processes and ensur
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