The upgrade gap: Why are car infotainment systems so hard to update? [Toronto Globe and Mail (Ontario, Canada)]
Toyota Motor Corporation (TM)
US:NYSE Investor Relations:
toyota-global.com/investors
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Source: Toronto Globe and Mail
The upgrade gap: Why are car infotainment systems so hard to update? It used to be that buying a car was a 10-year commitment. You learned to expect that good craftmanship on the automaker's part combined with regular maintenance on yours would keep your vehicle running long after you made the last payment. That may still be the case under the hood, but certainly not inside the dash. Infotainment systems are now an integral part of an automaker’s sales and marketing pitch – except many vehicles equipped with systems from the recent past have been left behind. In Canada, there are no credible numbers noting how many cars have systems that have never been updated, although it’s probably not a stretch to assume it’s in the millions. Automakers sometimes promised software updates to keep an infotainment system current, but they rarely materialized because mobile devices and their operating systems far outpaced them. App integration was largely nonexistent, and in-car navigation systems in
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