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Stock impact report

US consumers swap credit cards for other financing options: J.D. Power [FOX Business Network]

TransUnion (TRU) 
Last transunion earnings: 4/28 06:50 am Check Earnings Report
US:NYSE Investor Relations: investors.transunion.com
Although Americans are happy with their credit card services, financial stress and the increased use of alternative financing options means they are relying on them less, a recent study said. The J.D. Power 2022 U.S. Credit Card Satisfaction study said that overall satisfaction with credit cards improved by 5 points to 810 (on a 1,000-point scale) compared to last year. This was measured by the so-called Net Promoter Score. However, the study said that despite an improvement in satisfaction, consumers are spending less with credit cards. So far this year, customers have used credit cards for 42% of their monthly spending, down from 47% in both 2021 and 2020 and 50% in 2019. Instead, consumers' average monthly cash spending increased by 49% over the last five years and debit card use increased by 80%, the study said. For larger purchases, 44% of people with credit cards said they preferred to use alternative financing options like buy now, pay later (BNPL) — which is an interest Show less Read more
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