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0 0.0046818331684801 -0.00356083086053407 -0.00329706561160567 -0.00870458292120019 -0.0231289152654137 -0.0220738542696999 -0.0211506758984504
Stock impact report

Travelers Launches Industry-Leading Agentic AI Claim Assistant Developed with OpenAI

The Travelers Companies, Inc. (TRV) 
Last the travelers companies, inc. earnings: 4/21 06:57 am Check Earnings Report
US:NYSE Investor Relations: investor.travelers.com
Company Research Source: Business Wire
New intelligent voice capability enhances the customer experience HARTFORD, Conn.--(BUSINESS WIRE)--The Travelers Companies, Inc. (NYSE: TRV) today announced the launch of AI Claim Assistant, an industry-leading solution developed using OpenAI model capabilities and APIs. The fully agentic intelligent voice service uses advanced language and speech recognition technologies to handle customer claim calls. This capability is initially being used with customers who are calling to file an auto damage claim and will expand to additional lines of business and a broader set of claim interactions over time. The launch reflects Travelers’ commitment to disciplined innovation and its strategy of combining advanced analytics, AI and human expertise to deliver superior customer outcomes through a more efficient process.“The technology behind our AI Claim Assistant is remarkably dynamic and responsive, and early customer feedback has been overwhelmingly positive,” said Nick Seminara, Executive Show less Read more
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