TTEC Achieves Leader Position in Everest Group's PEAK Matrix™ for Contact Center Outsourcing Service Providers
TTEC Holdings, Inc. (TTEC)
Last ttec holdings, inc. earnings: 3/4 05:10 pm
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Source: PR Newswire
DENVER, July 19, 2018 /PRNewswire/ -- TTEC (NASDAQ: TTEC), a leading global customer experience technology and services provider focused exclusively on the design, implementation and delivery of transformative solutions for many of the world's most iconic and disruptive brands, today announced that Everest Group has positioned the company as a Leader in the Contact Center Outsourcing (CCO) – Service Provider Landscape with Services PEAK Matrix™ Assessment 2018.The Everest Group PEAK Matrix report examined the global CCO service provider landscape, with a focus on Customer Experience Management (CXM) Services, changing market dynamics and assessment of service provider delivery capabilities. Everest Group noted that many providers are investing in consulting, customer journey mapping, and design thinking competencies to prepare themselves for the increasing demand for end-to-end CX transformation from buyers."We are proud to once again be recognized by Everest Group as a Leader in the
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TTEC
News
- TTEC and Bright Software unveil AI-enhanced learning solution to elevate contact center associate performance [Yahoo! Finance]Yahoo! Finance
- TTEC and Bright Software unveil AI-enhanced learning solution to elevate contact center associate performancePR Newswire
- TTEC Schedules First Quarter 2024 Earnings Release and Webcast of Investor Conference Call [Yahoo! Finance]Yahoo! Finance
- TTEC Schedules First Quarter 2024 Earnings Release and Webcast of Investor Conference CallPR Newswire
- TTEC takes home Gold Stevie® Award for thought leadership driven by innovations in AI-enhanced customer experience [Yahoo! Finance]Yahoo! Finance
TTEC
Earnings
- 2/29/24 - Beat
TTEC
Sec Filings
- 4/16/24 - Form 4
- 4/16/24 - Form 4
- 4/11/24 - Form ARS
- TTEC's page on the SEC website