Operata Has Been Awarded Selection for the Innovation Showcase at Enterprise Connect 2024 (EC24) for Advancing Customer Experience With CX Observability [Yahoo! Finance]
TTEC Holdings, Inc. (TTEC)
Last ttec holdings, inc. earnings: 3/4 05:10 pm
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Source: Yahoo! Finance
Connect 2024 (EC24), marking a significant achievement in its commitment to enhancing the efficiency and functionality of contact centers through CX Observability. CX Observability monitors signals in technical, operational, and experience data in real-time calls and interactions to spark actions that optimize contact center performance. The selection of Operata for the Innovation Showcase at Enterprise Connect 2024 (EC24) recognizes it among cutting-edge technologies enhancing customer experiences. This year, Enterprise Connect's focus on outcome-based technologies reflects the evolving landscape of customer service, emphasizing the importance of innovative solutions like Operata's CX Observability platform in delivering broad-based benefits across IT and business operations. The showcase aims to introduce Operata and other selected organizations to a broader audience, highlighting their potential to transform customer and agent interactions in the contact center environment??.
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TTEC
News
- TTEC and Bright Software unveil AI-enhanced learning solution to elevate contact center associate performance [Yahoo! Finance]Yahoo! Finance
- TTEC and Bright Software unveil AI-enhanced learning solution to elevate contact center associate performancePR Newswire
- TTEC Schedules First Quarter 2024 Earnings Release and Webcast of Investor Conference Call [Yahoo! Finance]Yahoo! Finance
- TTEC Schedules First Quarter 2024 Earnings Release and Webcast of Investor Conference CallPR Newswire
- TTEC takes home Gold Stevie® Award for thought leadership driven by innovations in AI-enhanced customer experience [Yahoo! Finance]Yahoo! Finance
TTEC
Earnings
- 2/29/24 - Beat
TTEC
Sec Filings
- 4/16/24 - Form 4
- 4/16/24 - Form 4
- 4/11/24 - Form ARS
- TTEC's page on the SEC website