TTEC Sets New Standard for AI-Driven Frontline Performance with TTEC Perform™ and TTEC RealSkill™
TTEC Holdings, Inc. (TTEC)
Last ttec holdings, inc. earnings: 3/4 05:10 pm
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Source: GlobeNewswire
AUSTIN, Texas, Feb. 16, 2026 (GLOBE NEWSWIRE) -- TTEC Holdings, Inc. (NASDAQ: TTEC), a leading global CX (customer experience) technology and services innovator for AI-enhanced CX, today announced the expansion and growing enterprise adoption of its AI-driven frontline performance ecosystem, anchored by TTEC RealSkill™ and TTEC Perform™. Built to bridge the gap between AI investment and real business outcomes, the integrated ecosystem enables organizations to operationalize AI across the associate lifecycle—from onboarding and skill development to coaching and real-time performance execution. Today, the solution supports 100+ enterprise clients and at least 25,000 frontline agents globally, helping organizations translate skills, behaviors, and data into sustained performance improvement at scale. Clients across industries have achieved measurable gains, including: 12% improvement in associate retention6–8% reduction in average handle time100% compliance accuracy within 60 days23
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TTEC
News
- As AI Collides with Legacy Contact Center Technology, TTEC Digital’s Latest Software Release Is Rewriting the Enterprise AI PlaybookGlobeNewswire
- TTEC Expands Cairo Operations with Major Hiring Initiative to Support Global Growth [Yahoo! Finance]Yahoo! Finance
- TTEC Holdings Announces Leadership Transition for TTEC Digital [Yahoo! Finance]Yahoo! Finance
- TTEC Holdings Announces Leadership Transition for TTEC DigitalGlobeNewswire
- TTEC Debuts Fin-TTEC: A Specialized Practice Built to Power the Next Era of Fintech Growth [Yahoo! Finance]Yahoo! Finance
TTEC
Earnings
- 2/26/26 - Beat
TTEC
Sec Filings
- 3/30/26 - Form PRE
- 3/23/26 - Form 8-K
- 3/9/26 - Form 4
- TTEC's page on the SEC website